Frequently Asked Questions

MintPoll is a mobile app that connects you with market research surveys and featured offers from verified research partners. You share your opinions, complete eligible opportunities, and earn credits that can be redeemed for real-money rewards, including digital gift cards, virtual prepaid Visa cards, and PayPal. MintPoll may also offer bonus earning opportunities inside the app, such as onboarding rewards, daily check-ins, and limited-time promotions.

Download MintPoll from Google Play or the App Store and create a free account. New users may also see a short onboarding survey inside the app. Completing it helps you qualify for additional surveys and may unlock more opportunities.

Yes, completely free. There are no subscription fees, no hidden charges, and no in-app purchases. MintPoll earns revenue from its survey research partners — we never charge users.

MintPoll is currently available in the United States.

MintPoll is available now on Google Play for Android and the App Store for iOS.

Survey providers target specific demographic groups, so the surveys you're shown are determined by your profile details, account status, location, and the opportunities currently available from our partners. A more complete and consistent profile usually means better matches, fewer disqualifications, and more earnings.

MintPoll works with multiple research and offer partners, including providers such as CPX Research, TheoremReach, ayeT Studios, RevU, and BitLabs. The exact partner lineup may change over time, and some providers may only be available in certain regions or only to certain users.

Provider availability can depend on your profile, country, account standing, current inventory from partners, and whether you've completed required in-app onboarding. Some providers and offers may also be temporarily unavailable while you are using a VPN or proxy.

MintPoll may offer a short in-app onboarding survey for new users. Completing it currently pays a one-time $0.50 reward and helps unlock the full survey experience. This reward is promotional and may change in the future.

Eligible users can currently claim a $0.01 daily check-in reward once per UTC calendar day inside the app. Daily check-in rewards are promotional, may vary over time, and are only available when shown in your account.

Not always. Some opportunities open in an in-app browser or webview, while others may open in your device's default browser or a partner-hosted experience. Follow the instructions shown in the app so your completion can be tracked correctly.

Survey providers look for very specific demographic profiles. If you don't match the criteria for a particular survey, or if your responses do not meet a partner's quality checks, you may be screened out or disqualified. This is normal across survey platforms. Keeping your profile accurate and up to date helps reduce mismatches.

New opportunities are added throughout the day. Availability depends on your demographics, region, account standing, and the live campaigns our partners are running. Some users may see multiple new surveys or offers every day, while others may see fewer.

Earnings vary significantly based on survey and offer availability, your demographic profile, geographic location, and how frequently you participate. Individual opportunities can pay anywhere from a few cents to several dollars. MintPoll does not guarantee any minimum earnings, because availability depends on the needs and review decisions of our research partners.

In some cases, a research partner may reverse or adjust rewards after a quality review, incomplete completion, duplicate detection, or other validation checks. Bonus credits issued by MintPoll — such as signup, referral, and promotional bonuses — may also be adjusted following an account eligibility review. If that happens, the affected credits may be removed from your balance, including while a payout request is still pending.

Once your balance reaches the minimum payout threshold, open the Cashout tab in the app, choose a reward option — digital gift cards from top brands (Amazon, Walmart, Target, and more), a virtual prepaid Visa card, or PayPal — and request a payout. Payouts are currently requested in $5 increments and are reviewed before being processed.

The minimum cashout threshold is $5.00. Payout requests are currently made in $5 increments, so once your balance reaches $5.00 you can request $5, $10, $15, and so on, as long as you have enough eligible credits available. Individual reward options may also have their own per-request maximum amounts (currently $50 for most options).

Rewards are delivered by email through our rewards partner Tremendous. Once your payout request is approved and sent, you'll receive an email at your saved delivery address with a link to claim your reward — your gift card, virtual prepaid Visa card, or PayPal transfer. For security and fraud prevention, the payout email you set is locked after it is first saved and cannot be changed later. On some older app versions, payouts may instead be sent directly to your PayPal account.

MintPoll does not charge any fees for payouts. What you earn is what you receive. Note that reward issuers such as PayPal and gift card providers may apply their own standard terms and conditions to your reward.

Payout requests are reviewed on a regular schedule. Once approved and sent, reward claim emails typically arrive shortly afterward, and direct PayPal transfers typically arrive within 1 to 2 business days. Before approval, some payouts may be held longer for reward validation, fraud prevention, or account review, so timing can vary between users and between payout requests.

Payout timing is not always the same from one cashout to the next. Some payouts are sent quickly, while others may be held for additional review. Review time can vary depending on your account history, reward validation, partner reversals, fraud or risk checks, and other integrity checks. A previous payout does not guarantee that future payouts will be processed on the same timeline.

Yes. During the review period, research partners may reverse previously awarded credits, for example after a quality review or duplicate check. If that causes your available balance to fall below the payout amount, the pending payout may be cancelled. When that happens, eligible credits are returned to your account balance and you can request a new payout once your balance is sufficient again.

Payouts can be unavailable for several reasons, including insufficient eligible credits, account restrictions, review holds, or use of a VPN or proxy on a network where payouts are blocked. If you think your account was restricted in error, contact hello@mintpoll.com.

Your payment could not be delivered, so the credits were refunded to your balance. For emailed rewards, this can happen when the reward order fails or is cancelled, or when the claim email cannot be delivered to your address — check that your delivery email is spelled correctly and look in your spam or promotions folders. For direct PayPal payouts, the most common cause is an issue on the receiving PayPal account — for example, an unverified email, missing identity verification, account limitations, a closed account, or PayPal's "Recipient is unable to accept the payment" denial. Log into PayPal, check the Resolution Center for any alerts, and complete any required verification. Once resolved, request a new payout from the Cashout tab.

Yes. We take data privacy seriously. Your personal data is not sold to third parties. Depending on the opportunity, MintPoll and its partners may process limited technical, eligibility, transaction, or identifier data needed to present surveys, attribute completions, prevent fraud, and issue rewards. See our Privacy Policy for full details.

Yes. You can delete your account at any time from the Profile → Account Settings → Privacy screen in the app. Deleting your account removes your account and associated in-app data from our systems, subject to limited retention where reasonably necessary for fraud prevention, legal compliance, dispute handling, payout reconciliation, security review, or remediation of a failed cleanup step. Any uncashed balance at the time of deletion will be forfeited. See our account deletion page for full details.

We do not run marketing email campaigns or newsletters for respondents. MintPoll currently sends only transactional emails, such as email verification and password reset emails requested by the user. We do not sell your email to anyone.

You must be at least 18 years old to create a MintPoll account and receive payments. This is required by our payment processing partners and by the survey providers we work with.

If a guest account is blocked because of device or network account-creation limits, the app may give you the option to continue by signing in with a supported identity provider such as Google or Apple instead of that blocked guest account. If your account was blocked for a Terms violation or another restriction reason, contact hello@mintpoll.com for help.